Privacy Policy

1. Information we collect

Cyzentra may collect account information, contact details, billing records, product usage data, support communications, and content submitted by customers for processing through the platform.

2. How we use information

We use information to provide and improve the software, process subscriptions, deliver customer support, maintain security, prevent abuse, comply with legal obligations, and communicate service updates.

3. Service providers

We may share limited information with service providers that help us operate the business, including cloud hosting, analytics, payment processing, support, security, and AI API infrastructure providers.

4. Customer content

Customer content is processed to deliver requested software features. Customers should avoid submitting highly sensitive personal data unless the feature specifically requires it.

5. Data security

We use reasonable administrative, technical, and organizational safeguards designed to protect customer information from unauthorized access, loss, misuse, or disclosure.

6. Data retention

We retain information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

7. Customer choices

Customers may contact us to request access, correction, deletion, or export of personal information where applicable law provides such rights.

8. Contact

Privacy questions can be sent to [email protected].